Shipping policy
At [Aram Detailing], we strive to provide a seamless and reliable shipping experience for our valued customers across Australia. Our shipping policy outlines important details about our shipping methods, timeframes, costs, and other relevant information to ensure clarity and transparency.
Shipping Methods and Timeframes
We offer the following shipping options:
- Standard Shipping: 3-5 business days
- Express Shipping: 1-4 business days
Please note that these timeframes are estimates and may vary based on your location, order volume, and unforeseen circumstances.
Shipping Costs
- Standard Shipping: Flat rate of 14$ AUD
- Express Shipping: Flat rate of 25$ AUD
We offer free standard shipping on orders over 150$ AUD.
Order Processing
All orders are processed within 1-2 business days. Orders placed on weekends or public holidays will be processed on the next business day. You will receive a confirmation email once your order has been dispatched, along with tracking information to monitor your shipment.
Tracking Your Order
Once your order is shipped, you will receive an email with a tracking number and a link to track your package. You can also track your order directly on our website under the "Track Order" section.
Delivery
Our delivery partners ensure timely and secure delivery of your orders. Please ensure that the delivery address provided is accurate and complete to avoid any delays. If you are not available at the time of delivery, a card will be left with instructions on how to collect your package or arrange for redelivery.
International Shipping
Currently, we only ship within Australia. We do not offer international shipping at this time.
Shipping Restrictions
Certain items may have shipping restrictions due to their size, weight, or nature. If your order contains such items, you will be notified during the checkout process.
Lost or Damaged Packages
In the unlikely event that your package is lost or damaged during transit, please contact our customer service team immediately at info@aramdetailing.com.au. We will work with our delivery partners to resolve the issue as quickly as possible.
Changes to Shipping Policy
We reserve the right to update or modify this shipping policy at any time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the policy.
Contact Us
If you have any questions or concerns about our shipping policy, please feel free to contact us at info@aramdetailing.com.au We are here to help and ensure your shopping experience with Aram Detailing is nothing short of excellent.
Thank you for choosing Aram Detailing!